you say that

The psd file(photoshop source) is al included in the .zip archive au this css web template.

but this is not true.

I downloaded template 106 - Royal Store and I wanted to change shiny grey text to something else, but .PSD is not included so I can't.

It would be really good thing to include .PSD of that text only, or if you wish
of whole template.

but claiming that something is included, though it's not is not really nice. not nice at all.