[SOLVED] Purchasing Free Templates: Part 2

Before posting to this forum, I went ahead and contacted support concerncing my question to purchase one of the free templates in order to remove the copyright/freenicetemplates link. I didn't hear anything for about two and a half weeks and then wrote to the board. I e-mailed support, again, as advised and still haven't heard anything. Is there a number I can call or another support address I can write to?